Frequently asked questions

It takes three steps: choose your car, pick your dates, and complete the booking form. You can also reach us directly on WhatsApp, phone, or email and we'll do it for you. Once you book, our team confirms the reservation and arranges delivery to your location.

Besides the car, dates, and pick-up and drop-off location, we need your name, surname, email address, and a phone number so we can reach you and confirm the booking.

Yes, and in season we recommend it, booking ahead locks in your car and price. There's no deposit on the car itself. Only bookings over €300 need a small €100 reservation deposit, and it counts toward your total (you simply pay the rest at pick-up).

Follow the usual booking process. Our team will then contact you with a tailored price once we calculate the long-term rate, to make sure it fits what you're looking for.

Go to the Monthly rent a car section and fill out the contact form. Let us know which type of car you'd like and for what period, along with any extra notes, and we'll get back to you with an offer.

Yes. Any change or cancellation should be made at least 24 hours before the scheduled rental period, otherwise a fine may apply. Flight delays and rearrangements are an exception in both short and long-term rentals: you won't be billed and the rental won't be cancelled.

Just contact our team at least 24 hours before the end of your rental and we'll extend the period for you.

You need a valid passport and a driving license at pick-up. If there's an additional driver, their passport and driving license are required too.

The minimum age for renting is 21 years, with a valid driving license.

The minimum rental period is 24 hours.

Yes, you can add an additional driver free of charge. Please bring their passport and driving license so we can list them in the rental agreement.

No. If we determine the driver is capable and give our approval, there are no additional young-driver fees.

You can pay by cash or credit card.

No. You don't need a credit card to book, and we never freeze anything on your card. You pay for your rental at pick-up, in cash or by card. The only amount ever paid in advance is the €100 reservation deposit on bookings over €300, which you can send by bank transfer.

No. There are no additional fees or taxes that you'll be billed for.

24/7 support, new cars with proper seasonal equipment (winter or summer tires, chains), regularly serviced and checked vehicles, free Compulsory Third-Party Liability insurance, free CASCO insurance, unlimited mileage, and free delivery and pick-up for rentals of 3 or more days.

No. We don't block or hold a security deposit on the car. You simply pay for your rental, nothing extra is frozen on your card.

Only for bookings over €300. Because demand is very high in season, we hold higher-value reservations with a small €100 reservation deposit. It's not an extra cost, it counts toward your total, and you simply pay the rest at pick-up.

By bank transfer to our company account, using your booking reference as the payment note. We send you the exact details by email once we confirm your booking, and there's a short deadline to complete it so we can lock in your car.

It counts toward your rental total, so you're not paying anything extra. If you need to cancel, our standard cancellation terms apply, contact us at least 24 hours before your rental and we'll sort it out.

Yes. Every car includes Compulsory Third-Party Liability insurance (CTPL) and Comprehensive CASCO insurance, both already accounted for in the price, free of charge.

CTPL covers damage to other vehicles, property, or people in an accident where you are at fault. It protects you from financial liability for injury or death caused to third parties, including pedestrians, passengers, and occupants of other vehicles, and typically covers their medical expenses and compensation. It does not cover damage to the rental car itself, which is exactly why we also include CASCO.

CASCO provides comprehensive coverage for damage to the rental car from accidents, theft, vandalism, and natural disasters, regardless of fault. When a covered event occurs, the insurance company handles the claim, assesses the damage, and covers the repair or replacement costs according to the policy terms.

Insurance does not cover the car's underbody, roof, and tires, and it does not apply if the driver was under the influence of alcohol or drugs (in which case the driver is liable for the damage and fines). If you're in an accident, call the police (122) right away and get an accident report. Insurance companies require this report for CASCO to be activated, refusing to obtain it means CASCO won't apply and the renter bears the cost. Please also inform our team so we can help resolve everything smoothly.

If you're insured with another company, follow the full process, including the alcohol test and the European accident report. When returning the car, request copies of the submitted documentation and the damage invoice from us, then submit everything to your insurer for reimbursement. Contact our customer service for any additional documentation you may need.

For rentals of 3 or more days, anywhere we operate: Tivat, Podgorica, Dubrovnik and Tirana airports, or any town on our list. Rentals of one or two days start and end at our Budva office, because a car sent out to an airport and back for a single day cannot be turned around in time for the next guest. Beyond the standard points you can request a specific address by getting in touch, and for towns we'll confirm the exact spot with you.

No. For rentals of 3 or more days, delivery and pick-up anywhere we operate are free. One and two-day rentals are collected and returned at our Budva office, so there is nothing to deliver and nothing to pay.

Yes, the drop-off location can differ from the one in your initial booking. Just notify us at least 24 hours before the end of the rental.

During the season (July to September) we work 08:00 to 18:00. In other months we operate 09:00 to 17:00. For delivery and pick-up we're of course available before and after hours.

Yes, both after-hours and before-hours drop-off and pick-up are available. Please let us know at least 24 hours in advance.

Our full range is shown in the fleet section, from small city cars to medium sedans and limousines.

Of course. You can choose any car from our fleet.

Open any car from the fleet and its details section shows all the information about that vehicle, specs, equipment, and pricing.

The car should be returned in the same clean condition it was delivered in, otherwise a cleaning fine of €10 to €20 applies depending on the size of the car. Any unreported damage will also incur a fine.

Return the car with the same amount of fuel it was given to you with. Any shortage is simply settled in cash when you hand the car back.

Within Montenegro there is no mileage limit. For long-term rentals with frequent travel beyond the borders, we sometimes define a mileage limit in the contract.

Charges may apply for: loss of mandatory equipment (spare wheel, repair kit, etc.); lost, stolen, or damaged keys or documents; wrong fuel type; damage to additional equipment or to the car's interior; and damage caused by driving under the influence of alcohol or drugs, or by a person not listed in the rental agreement. Fines for traffic violations, improper stopping, or parking are the driver's responsibility, not ours.

Violations result in fines that are calculated depending on the nature of the breach.

Yes, you can book additional equipment and resources directly in the booking form. For special requests, just contact our team.

Yes. You can select child and booster seats as additional equipment during the booking process.

If something isn't listed in the equipment section of the booking form, contact us and we'll do our best to arrange it.

Contact our team immediately and step out of the vehicle, but do not leave the scene. Staying is necessary so the police can create a report and so CASCO insurance can cover the damage.

Yes, roadside assistance is included within the borders of Montenegro, around the clock.

Contact us directly by phone or text message for the quickest response, day or night.

European emergency: 112. Police: 122. Fire department: 123. Ambulance: 124. Roadside assistance: 19807. General information: 1181. Podgorica Airport: +382 20 444 244. Tivat Airport: +382 32 670 960.

Yes. Returning customers get special discounts, and we also run holiday discounts that are available to newcomers too.

Yes, we offer special long-term prices, available in the monthly rent a car section of our website.

Promo codes are applied automatically and included in your price.

The full terms are part of our rental agreement. If you'd like to see them before signing the contract, contact us and we'll send you a copy of the information it contains.