Our goal is to provide informative and accurate responses that address your concerns and queries in a detailed and thoughtful manner. We strive to cover a wide range of topics, ensuring that the information provided is both relevant and helpful to your needs.
Simply follow the booking process as usual, and our team will contact you after we calculate the price to see if it is a good fit for what you are looking for!
To book a monthly rent you need to go to the Monthly Rents section on our website and complete the contact form to let us know which type of a car you wish to rent and period you wish to rent it for.
Also if you have any additional notes, let us know!
Our company offers Compulsory third-party liability insurance also known (CTPL) as well as Comprehensive car insurance also known as Casco Insurance, all of which are already accounted for in the price for free.
In addition to choosing the car you wish to use, date/time and location for pick up and drop off, we will need your name, surname, email address and a phone number to reach you and confirm the booking.
Yes, for bookings 7 or more days in advance a deposit needs to be paid, in case of a cancelation that was made in less than 24 hours of the scheduled rent period.
The car should be returned in the same clean condition as it was delivered to the renter; otherwise, the renter will be fined. The prices vary from 10 to 20 euros.
(Depending on the size of the car)
Furthermore, any additional damage that was done to the car but hasn’t been reported will also incur a fine.
If the car is used within the territory of Montenegro, there is no mileage limit. We define mileage limits sometimes in the contract for long-term rents with frequent travels beyond the borders of Montenegro.
Yes, the drop-off location can be changed from the one in the initial booking.For these situations our company needs to be notified 24 hours before the end of the lease.
To view all the information regarding our cars, simply choose the car and in the details section you will be able to look at all the information regarding that vehicle.
If the reservation is made 7 or more days in advance from the scheduled rent day, a deposit needs to paid. You can choose to pay it in cash, via credit card or a money transfer to our company account.
Our company offers Compulsory third-party liability insurance also known (CTPL) as well as Comprehensive car insurance, also known as CASCO Insurance, all of which are already accounted for in the price for free.
This insurance covers damage to other vehicles, property, or individuals in case of an accident where you are at fault. It does not cover damage to the rental car. (That is why we give you CASCO as well)
Coverage: CTPL protects drivers from financial liabilities for injuries or death caused to third parties in road accidents.
Who's Covered: It covers pedestrians, passengers, and occupants of other vehicles involved in accidents caused by the insured driver.
What's Covered: CTPL typically covers medical expenses, hospitalization costs, and compensation for loss of income or death benefits for third parties.
Importance: It ensures victims receive necessary medical treatment and compensation while safeguarding drivers from financial liabilities.
How it Works: In case of an accident, CTPL covers the insured driver's financial liabilities for injuries or death to third parties, managed by the insurance company.)
CASCO Insurance covers not only all rental car damages, but also all third-party liabilities and damages irregardless of the driver’s fault.
Coverage: CASCO Insurance provides comprehensive coverage for damages to the insured vehicle arising from accidents, theft, vandalism, and natural disasters.
Who's Covered: The policyholder's vehicle is protected against a wide range of risks, ensuring financial security in case of unforeseen damage or loss.
What's Covered: CASCO Insurance typically covers repair or replacement costs for damages resulting from collisions or non-collision incidents, regardless of fault.
Importance: It serves as a crucial safeguard for the insured vehicle, offering peace of mind and financial protection beyond basic liabilities.
How it Works: When covered events occur, the insurance company manages the claims process, assessing damages and reimbursing repair or replacement expenses according to the policy terms. CASCO Insurance ensures that drivers can affordably restore or replace their vehicles, minimizing financial burdens in challenging situations.
All types of insurance do NOT cover expenses for repairing the car's underbody, roof, and tires.
It is also important to remember that insurance does not cover damages if the driver was involved in an accident while under the influence of alcohol or drugs.
(In such cases, the driver is accountable for the damage to the vehicle and will face fines matching the extent of the damage caused)
If you find yourself in an accident in Montenegro, make sure to call the police (122) right away and get an accident report. Insurance companies need this report in order for CASCO insurance to be activated.
(Refusal to do so will result in CASCO not being activated, and the renter will bear fault for the damages.)
It's also advisable to inform our team so that we can assist in resolving matters smoothly.
If you are insured with another company, it is crucial to follow the entire process, including undergoing an alcohol test and completing the European report. When returning the car, please request copies of the documentation submitted and the damage invoice from us. Ensure that you submit all the provided documentation and the invoice to your insurance company for reimbursement of the incurred costs. Feel free to reach out to our Customer Service for any required additional documentation.
For 1 and 2 day rents, you will be billed for delivery and pick up depending on the location.The price will be displayed in the booking form once you pick the desired location.
For rents beyond 3 days, you get the delivery and pick up for free!
During the season months(July-September) our work hours are 8-18.
Other months we operate from 9-17.
(Of course for pick up and delivery, we work before and after-hours).
Deposit for bookings made 7 or more days in advance can be paid via credit card, cash or directly to our company account(It is refunded immediately when you pick up the car).
You should contact a member of our team immediately, exit the vehicle, but do not leave the place of the accident. This is necessary for the police to create a report and for CASCO Insurance to cover the damage of the accident with insurance.
The Terms and Conditions section is covered in our Rental Agreement.
If you need it before viewing the contract, you can contact us directly, and we will send a copy of the information included in it.
