Montenegro is a beautiful tourist destination, but unexpected situations can occur on any trip. That is why it is essential to inform yourself in advance about where the institutions you can turn to for help are located, as well as which phone numbers you should always have at hand.
Below, we present all relevant institutions and contacts that every tourist traveling to Montenegro should know.
1. Emergency Services in Montenegro: Police, Emergency Medical Services, and Firefighters
Safety should always come first. If you ever need assistance in an emergency while in Montenegro, call the single European emergency number 112.
Then, depending on the situation, use the following numbers:
- Emergency Medical Services / Medical Emergency – 124
For all urgent medical situations, accidents, or injuries. - Police – 122
For theft, loss of documents, traffic accidents, or suspicious situations. - Fire and Rescue Service – 123
For fires, rescue operations, or other emergencies. - Mountain Rescue Service (GSS) – 195
Especially important for mountain tours, hiking, or activities in national parks. - Maritime Assistance – 129
For any assistance while at sea.
Save emergency numbers on your phone, and we also recommend keeping them printed or written down in your car, in case your phone does not work, or you need to borrow someone else’s.
2. Healthcare Institutions and Public Health
Tourists should be informed about health risks and available medical assistance, which is why it is essential to know where to go and whom to contact in such cases.
- Institute of Public Health of Montenegro – https://www.ijzcg.me/
Džona Džeksona bb, Podgorica
+382 20 243 728
Here you can obtain all information about vaccinations, epidemics, and public health advice.
Hospitals and Health Centers in Major Cities
- Podgorica: Clinical Center of Montenegro, Ljubljanska bb, 81000 Podgorica
+382 20 412 412, Emergency Center +382 20 412 267 - Budva: JZU Health Center Budva
Petrovac Clinic: +382 33 461 055
Sveti Stefan Clinic: +382 69 186 854
Popa Jola Zeca, 85310 - Kotor: Dobrota bb, 85331 Kotor
+382 (0)32 33 45 33 - Tivat: Istarska, Tivat
+382 68 672 859, +382 68 672 898
Before traveling, check whether your health insurance card or travel insurance covers Montenegro.
3. Embassies and Consular Services in Montenegro
Always keep the contact details of your embassy or consulate, especially in situations such as:
- Loss of passport or personal documents
• Legal assistance or emergencies
• Advice in case of an accident or criminal incident
Each country has its own consulate or embassy in Montenegro, so be sure to check the contact details before traveling. All contacts can be easily found on the Government of Montenegro’s website at https://www.gov.me/diplomatske-misije/ambasade-i-konzulati-crne-gore-u-svijetu. The page lists every country with an embassy or consulate, and by clicking a country’s name, you can access detailed information on visa regimes, diplomatic relations, and contact details.
All tourists should have the address and emergency contact number of their country’s diplomatic mission in Montenegro.
4. Transport and Traffic: Services and Emergency Contacts
For issues related to transportation, vehicles, or luggage, you can contact the following institutions:
- Ministry of Transport and Maritime Affairs of Montenegro – https://www.gov.me/msa
+382 20 482 124 - Bus stations and taxi services in Podgorica, Budva, Kotor, and Tivat
- Customs and Border Police – for document and vehicle control
Border Police Sector of Montenegro: +382 20 202 851
If you have rented a car, for any issues or questions, contact your rental car agency, which will provide roadside assistance, offer advice, and direct you to the appropriate address.
Always carry a map of local public transportation and the number of a local taxi service. You can call IV Rent a Car at +382 69 600 888 or +382 68 356 997. We are here for you at any time.
5. Tourist Information and Advice for Visitors
For general information, accommodation, and cultural attractions, you can turn to:
- National Tourism Organization of Montenegro (NTO)
Slobode 2, 81000 Podgorica
+382 (0)77 100 001 - Local Tourist Information Centers – Podgorica, Budva, Kotor, Herceg Novi, Bar, Ulcinj
They offer maps, guides, and safety and local regulations advice. In larger cities, staff at information centers almost always speak English and can assist in emergencies.
6. Legal and Financial Protection for Tourists
- Courts and judicial authorities – in case of serious legal issues
• Banks and exchange offices – for urgent financial situations
• Insurance companies – travel and health insurance
Write down your bank’s emergency contact number and check whether your cards work in Montenegro.
7. Specialized Institutions for Tourists and Activities
If you are planning adventures or visits to nature:
- National Parks and Nature Protection Centers: Durmitor, Biogradska Gora, Lovćen, Skadar Lake
• Maritime services and marina signaling – for tourists on yachts and boats
Respect local regulations and the instructions of rescue services, especially on the water and in the mountains.
Tips for Safe Travel in Montenegro
Always carry your passport and copies of essential documents.
Save the contacts of your embassy, emergency services, and insurance provider.
Before traveling, check Montenegro’s current laws and regulations, especially those related to driving and beaches.
Familiarize yourself with local emergency numbers, hospitals, and tourist centers, and keep all essential contacts saved on your phone and in print within easy reach.
Whether you visit Montenegro for the sea, the mountains, or cultural attractions, knowing the emergency and tourist institutions can help you avoid unforeseen problems during your trip. With this practical guide, you have all the essential contacts in one place to keep at hand when traveling to this beautiful country.
